Meals on wheels is what I feel describe a dabbawala. They collect hot food in lunch box from the residences of workers in the late morning, delivers the lunches to the workplace utilizing various modes of transport, predominantly bicycles and the rail trains, and returns the empty boxes back to the customer’s residence that afternoon.
Most of the working class of India prefer home cooked food thn eating in a restaurant which gave rise to this system of delivering food from home to working class in lunch box also called as Dabba.
The management of dabawalla gives entirely different meaning to the definition of business and management . They have been appreciated not only on national level but international level as well for the management of dabbawalla system .
